© 2026
TGS Industrial Supplies ltd
TGS Industrial Supplies ltd Registered office Portberry Industrial Estate, South Shields, Tyne and Wear, NE33 1QX
Company Registration Number 4610242 VAT no. 459 8846 74
We will refund or credit any item returned within 7 days of delivery if it has been damaged in transit or the wrong item has been dispatched, provided the item is unused and in its original packaging. If any item is returned because of being faulty, and after inspected is found to be in perfect order then carriage costs would be paid by the customer.
Our courier (DPD) will attempt to deliver your order on 2 separate occasions. An email and text will be sent with the tracking details with an approximate time of the delivery, should your order still remain undelivered because you are not available to receive, it well then be automatically returned to us via DPD. In this case, the cost of the delivery will be bourn by the customer.