Camping and Caravan Direct use DPD for all of our UK Deliveries, if when placing your order you include your email address and your mobile telephone number (if available) they will then send you and email or a text to your phone with an approximate delivery time for your goods.

UK Mainland Only - Next Working Day

Free Delivery on all orders over £100

Under £100 delivery is - £6.95 

Saturday delivery - £14.95

Scottish Highlands - 2 - 3 Working Days - £13.95

Scottish Islands / Channel Islands / Isle of Wight / Scilly Isles - £13.95

Northern Ireland - £12.95

(Please note some post codes may take 2 to 3 days for delivery)

Customers can also call into our showroom and collect any item they would wish to purchase. Please telephone in advance

When can I expect my goods to be delivered?

If we receive your order before 3pm (GMT) and your items are in stock, we will dispatch the same day! Delivery can then be expected next day for mainland UK. Please note, due to occasional problems with electronic systems, delays may occur in TGS receiving orders via email or the website, and this may affect delivery.

RETURNS:

We will refund or credit any item returned within 7 days of delivery if it has been damaged in transit or the wrong item has been dispatched, provided the item is unused and in its original packaging. If any item is returned because of being faulty, and after inspected is found to be in perfect order then carriage costs would be paid by the customer.

Our courier (DPD) will attempt to deliver your order on 2 separate occasions. An email and text will be sent with the tracking details with an approximate time of the delivery, should your order still remain undelivered because you are not available to receive, it well then be automatically returned to us via DPD. In this case, the cost of the delivery will be bourn by the customer.

Please note we reserve the right to charge a 15% re-stocking fee on all returned non faulty items

Please note: If you have ordered a length of any kind of hose, this is cut to size as per a customers order and therefore, cannot be refunded.